Updating Your Monthly Donation

To update the credit or debit card on your monthly donation, visit the Member Account portal (instructions below) at Acceptiva and enter the email address associated with your account.

Below is a quick walk-through of the process for accessing your member account and updating your card.

1. Visit the Member Account portal at Acceptiva and enter the email address associated with your account.  A link to create a new password will be sent to your mailbox. Clicking the link will take you to this screen.

(If you do not receive an email, the message may be in your junk folder or the email address you entered may be different than the one used on your original donation to C89.5. Give our membership office a call during business hours (M-F, 9am-5pm) and we can update your card over the phone: 206-252-3817.)

2. This window will popup, but you can CLOSE THIS WINDOW. Instead, check your email inbox for a link to create a new password.

Dismiss 2nd Popup Window

3. Follow the instructions in your email. Once you’re logged in, click on the menu icon and select PAYMENT METHODS from the menu

Select "Payment Methods" from menu

4. Click on the PENCIL tool next to the credit card number you want to update.

Click the "Pencil" tool

5. Update your card number, expiration date, and/or any other information and click “Save” at the bottom of the page.

Update credit card number, expiration date, etc.

6.Don’t forget to press “Save”

Thank you for being a Sustainer and thank you for your commitment to C89.5!

Bruce Wirth

I'm the membership director at C89.5 where I get to talk with listeners who love dance music so much they want to support what we do! Not a bad job ;)
Questions about your membership? Use "Contact" in the menu to connect with me.

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